All of our information is displayed on our Contact Us page: https://www.stambaughjewelers.com/contact

Stambaugh Jewelers is proud to offer lifetime natural diamond upgrades, including our natural diamond stud earrings.

Stambaugh Jewelers offers an extensive collection of stunning lab grown diamonds, which have the same physical, optical, and chemical characteristics as our Earth-mined diamonds.

Yes. Lab grown diamonds have the same physical, chemical, and optical characteristics as Earth-mined diamonds, as well as the same fire, scintillation, and sparkle. They are real diamonds. Lab grown diamonds are nearly impossible to differentiate from natural diamonds with the naked eye. You can learn more here: https://www.stambaughjewelers.com/pages/lab-grown-diamonds

Absolutely! Many of our pieces are made to order, which makes us able to customize our standard items to fit your personal preferences. For example, we can modify the finish, the precious metal, and the gems that we set. Please note that sterling silver pieces cannot be modified. Contact us at 419-782-4061 to discuss all of your modification options, or start a custom project here:  https://www.stambaughjewelers.com/custom.

Yes, we would be happy too! We can send you additional images if you are interested in seeing our jewelry from a different angle, or if you would like to see multiple pieces together. Please contact us by phone or text at 419-782-4061 or use our text to chat feature on the website.

Yes! Our website and showroom share a live inventory. Many of the items will be available in our downtown Defiance, Ohio, showroom. However, there are some instances where an item shown online is not available in our showroom location. This may happen because we do not catalog our items, meaning we purchase a small quantity and when the item is sold out, we do not always replenish it. Or it could be sold within the last 8 hours.

We accept all major credit cards, PayPal, and Sezzle Pay.  We also offer 12-months interest free through Wells Fargo.

Your order will arrive in unmarked packaging to keep its contents a secret. We can also ship your order to your office, a specific location to be held for pick up, or wherever you indicate. Please let us know what we can do to make sure your Stambaugh Jewelers order remains a surprise. Contact us for special delivery arrangements, including expedited or Saturday delivery.

Any product that is engravable will have engraving noted as an option on the product detail page. Simply add your item to cart and list your engraving request in the additional notes at checkout. A sales specialist will message you with font options and engraving placement the next day after your order is placed.

We include a complimentary insurance appraisal with all engagement rings, wedding rings, and all pendants and earrings over $2,000 USD. For other items, insurance appraisals are available upon request.

We highly recommend insuring your Stambaugh Jewelers purchases to protect your jewelry from the unexpected. Currently, we do not offer insurance but we do recommend Zillion Insurance where they specialize in insurance coverage for fine jewelry. Message us if you'd like us to have them provide you a quote.

Your in-store purchase history is not visible online. But you can view your in-store WISH LIST and online WISH LIST both in-store and online.

We want you to be thrilled with your purchase from StambaughJewelers.com and tell others to shop with us too! We offer a 14 day full refund from the date of delivery, on any in-stock purchase that shows no wear. Simply give us a call within 14 days of receipt and we will happily exchange or refund your money, no questions asked! Please include the original or a copy of the receipt with any return. If your purchase does not fit properly we will make as many adjustments as necessary to ensure a proper fit. If for any reason you are not satisfied, you may be able to return your items for refund or site credit. Please read through the following information carefully before attempting to return or exchange your product. If you do not comply with store policies, we may not be able to process your return or exchange. Please note, if PayPal or SEZZLE financing was used for your payment option a 5% re-stocking fee will be added.

All domestic orders over $75 are shipped to you for free. However, any return shipping fees are not refunded and are solely your responsibility.

Please note that US sales tax requirements may be subject to change due to the recent Supreme Court ruling on sales tax. Stambaugh Jewelers collects sales tax on orders shipped to addresses in Ohio.